Your call is (not that) important to us : customer service and what it reveals about our world and our lives / Emily Yellin.
Material type:
TextPublication details: New York : Free Press, c2009.Description: 291 p. ; 24 cmISBN: - 1416546898
- 9781416546894
- 658.812 YEL 2009
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Nilai University Library | 658.812 YEL 2009 (Browse shelf(Opens below)) | Available | 22209 |
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