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QUALITY OF SERVICE : MAKING IT REALLY WORK

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Open Shelf Books	Nilai University Library				658.812 EDV (Browse shelf(Opens below))					Available			1560

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Previous	658.812 CLA Business success through service excellence / Moira Clark and Susan Baker.	658.812 COM COMMAND PERFORMANCE : THE ART OF DELIVERING QUALITY SERVICES	658.812 DES MANAGING TO KEEP THE CUSTOMER	658.812 EDV QUALITY OF SERVICE : MAKING IT REALLY WORK	658.812 GRE 1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner, Theodore B. Kinni.	658.812 GRE 1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner, Theodore B. Kinni.	658.812 HAR Customer service : a practical approach / Elaine KHarris- 4th ed.	Next

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