Principles of service marketing and management / Christopher Lovelock, Lauren Wright.- 2nd ed.
Material type:
TextPublication details: Upper Saddle River, N.J. : Pearson Education, c2002.Edition: 2eDescription: xix, 436 p. : ill. (some col.) ; 26 cmISBN: - 0130950122
- 658.8 LOV
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Nilai University Library | 658.8 LOV (Browse shelf(Opens below)) | Available | 12301 |
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