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|aHandling problems and conflict|h[videorecording]

Material type: materialTypeLabelBookPublisher: |aLansing, MU :|bAmerica Hotel & Lodging, Educational Institute|c2005. Description: |a1 videodisc (DVD) (10 min.)|bsd., col. ;|c4 3/4 in.Subject(s): |aHotel management|xStudy and teaching. |aSupervisors|xTraining of
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