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Courtesy rules! [DVD] : better telephone skills now / American Hotel & Lodging Educational Institute.

Material type: materialTypeLabelBookPublisher: Lansing, MI : American Hotel & Lodging, 2004. Description: 1 DVD (24 min.) sd., col. ; 4 3/4 in.Subject(s): Hotels--Employees--Training of Telephone in businessDDC classification: 647.940683 COU
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