Courtesy rules! [DVD] : better telephone skills now / American Hotel & Lodging Educational Institute. (Record no. 33111)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00445nam a2200109Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 130131s9999 xx 000 0 und d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 647.940683 COU |
| 245 ## - TITLE STATEMENT | |
| Title | Courtesy rules! [DVD] : better telephone skills now / American Hotel & Lodging Educational Institute. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | Lansing, MI : American Hotel & Lodging, 2004. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 DVD (24 min.) sd., col. ; 4 3/4 in. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Hotels--Employees--Training of Telephone in business |
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