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Customer service : a practical approach / Elaine KHarris- 4th ed.

By: Harris, Elaine K.

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BookPublisher: Upper Saddle River, N.J: Pearson Prentice Hall, c2007. Description: xvii, 169 p: ill; 26 cm.ISBN: 0131989375.Subject(s): Customer servicesDDC classification: 658.812 HAR

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Item type	Current location	Call number	Status	Date due	Barcode	Item holds
Open Shelf Books	Nilai University Library	658.812 HAR (Browse shelf)	Available		14745

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Previous	658.812 EDV QUALITY OF SERVICE : MAKING IT REALLY WORK	658.812 GRE 1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner, Theodore B. Kinni.	658.812 GRE 1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner, Theodore B. Kinni.	658.812 HAR Customer service : a practical approach / Elaine KHarris- 4th ed.	658.812 KES TOTAL QUALITY SERVICE : A SIMPLIFIE APPROACH TO USING THE BALDRIGE AWARD CRITERIA	658.812 LOV PRODUCT PLUS : HOW PRODUCT + SERVICE= COMPETITIVE ADVANTAGE	658.812 LOV PRODUCT PLUS : HOW PRODUCT + SERVICE = COMPETITIVE ADVANTAGE	Next

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Customer service : a practical approach / Elaine KHarris- 4th ed.

By: Harris, Elaine K.

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