Harris, Elaine K.
Customer service : a practical approach / Elaine KHarris- 4th ed. - Upper Saddle River, N.J: Pearson Prentice Hall, c2007. - xvii, 169 p: ill; 26 cm.
0131989375
Customer services.
658.812 HAR
Customer service : a practical approach / Elaine KHarris- 4th ed. - Upper Saddle River, N.J: Pearson Prentice Hall, c2007. - xvii, 169 p: ill; 26 cm.
0131989375
Customer services.
658.812 HAR