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1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner, Theodore B. Kinni.

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BookPublisher: Malaysia : Advantage Quest, c1999. Description: xvi, 263 p. : ill. ; 22 cm.ISBN: 98392144942.Subject(s): Consumer satisfaction. Customer services. Customer relations. Customer loyaltyDDC classification: 658.812 GRE

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Item type	Current location	Call number	Status	Date due	Barcode	Item holds
Open Shelf Books	Nilai University Library	658.812 GRE (Browse shelf)	Available		11939

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