Business success through service excellence / Moira Clark and Susan Baker.
By: Clark, Moira.
Material type:
BookPublisher: Oxford ; Burlington, MA : Elsevier Butterworth-Heinemann, 2004. Description: 199 p. : ill.ISBN: 0750660856 .Subject(s): Customer servicesDDC classification: 658.812 CLA
| Item type | Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
Open Shelf Books
|
Nilai University Library | 658.812 CLA (Browse shelf) | Available | 12402 |
Total holds: 0
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