NILAI U LIBRARY catalog

Normal view MARC view ISBD view

Clark, Moira.

Business success through service excellence / Moira Clark and Susan Baker. - Oxford ; Burlington, MA : Elsevier Butterworth-Heinemann, 2004. - 199 p. : ill.

ISBN: 0750660856

Subjects--Topical Terms:
Customer services.

Dewey Class. No.: 658.812 CLA

Print
Add to your cart (remove)
Save record
More searches