Customer service : a practical approach / Elaine KHarris- 4th ed.

By: Material type: TextPublication details: Upper Saddle River, N.J: Pearson Prentice Hall, c2007.Description: xvii, 169 p: ill; 26 cmISBN:
  • 0131989375
Subject(s): DDC classification:
  • 658.812 HAR
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