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Effective user support : how to manage the IT helpdesk / Noel Bruton.

By: Bruton, Noel.
Material type: materialTypeLabelBookPublisher: London ; New York : McGraw-Hill, c1995. Description: xvi, 220p. : ill. ; 25 cm.ISBN: 0077079531.Subject(s): Information technology -- Management. Customer services -- ManagementDDC classification: 004.0888 BRU
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Item type Current location Call number Status Date due Barcode Item holds
Open Shelf Books Open Shelf Books Nilai University Library
004.0888 BRU (Browse shelf) Available 56
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