Bruton, Noel
Effective user support : how to manage the IT helpdesk / Noel Bruton. - London ; New York : McGraw-Hill, c1995. - xvi, 220p. : ill. ; 25 cm.
0077079531
Information technology -- Management. Customer services -- Management.
004.0888 BRU
Effective user support : how to manage the IT helpdesk / Noel Bruton. - London ; New York : McGraw-Hill, c1995. - xvi, 220p. : ill. ; 25 cm.
0077079531
Information technology -- Management. Customer services -- Management.
004.0888 BRU