Services marketing : people, technology, strategy / Christopher Lovelock. (Record no. 7962)

000 -LEADER
fixed length control field 00573nam a2200157Ia 4500
001 - CONTROL NUMBER
control field 7962
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20261006004049.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 120911s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0130289094
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Lovelock, Christopher
9 (RLIN) 1720
245 ## - TITLE STATEMENT
Title Services marketing : people, technology, strategy / Christopher Lovelock.
250 ## - EDITION STATEMENT
Edition statement 4th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. Upper Sanddle River, NJ : Prentice Hall, c2001
Place of publication, distribution, etc. Upper Sanddle River, NJ : Prentice Hall, c2001
300 ## - PHYSICAL DESCRIPTION
Extent xviii, 717 p. : ill. ; 24 cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Marketing--Management. Service industries--Marketing.
9 (RLIN) 8842
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Barcode Date last seen Date last checked out Price effective from Koha item type
        Nilai University Library Nilai University Library 09/11/2012 1 10405 04/08/2013 03/29/2013 09/11/2012 Open Shelf Books