Services marketing : (Record no. 18052)

000 -LEADER
fixed length control field 00733nam a2200229Ia 4500
001 - CONTROL NUMBER
control field 18052
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20261006004917.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 120911s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780136118749 (pbk.)
040 ## - CATALOGING SOURCE
Transcribing agency ddc
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Item number LOV
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Lovelock, Christopher H.
9 (RLIN) 2308
245 ## - TITLE STATEMENT
Title Services marketing :
Remainder of title people, technology, strategy /
Statement of responsibility, etc. Christopher Lovelock, Jochen Wirtz.
250 ## - EDITION STATEMENT
Edition statement 7th ed. (Global edition)
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. Prentice Hall,
Place of publication, distribution, etc. Upper Saddle River :
Date of publication, distribution, etc. c2011.
300 ## - PHYSICAL DESCRIPTION
Extent 648 p. :
Other physical details ill. ;
Dimensions 29 cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Professions
General subdivision Marketing.
9 (RLIN) 18122
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Service industries
General subdivision Marketing.
9 (RLIN) 8202
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
General subdivision Marketing.
9 (RLIN) 18123
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Open Shelf Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total checkouts Total renewals Full call number Barcode Date last seen Date last checked out Price effective from Koha item type
    Dewey Decimal Classification     Nilai University Library Nilai University Library 09/11/2012 3 1 658.8 LOV 19956 10/12/2016 05/31/2016 09/11/2012 Open Shelf Books
    Dewey Decimal Classification     Nilai University Library Nilai University Library 03/25/2014 13 3 658.8 LOV 19957 09/20/2016 08/13/2016 03/25/2014 Open Shelf Books
    Dewey Decimal Classification     Nilai University Library Nilai University Library 03/25/2014 11 5 658.8 LOV 19958 09/20/2016 08/24/2016 03/25/2014 Open Shelf Books