Front office : procedures, social skills, yield and management / Peter Abbott and Sue Lewry .- 2nd ed. (Record no. 14037)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00560nam a2200157Ia 4500 |
| 001 - CONTROL NUMBER | |
| control field | 14037 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20261006004550.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120911s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0750642300 , 9780750642309 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 647.94068 ABB |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Abbott, Peter |
| 9 (RLIN) | 9450 |
| 245 ## - TITLE STATEMENT | |
| Title | Front office : procedures, social skills, yield and management / Peter Abbott and Sue Lewry .- 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Oxford ; Boston, MA : Butterworth-Heinemann,1999 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 272 p. : ill. ; 25 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hotel management Hotel front desk personnel |
| 9 (RLIN) | 9451 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Nilai University Library | Nilai University Library | 09/11/2012 | 5 | 647.94068 ABB | 16665 | 09/12/2017 | 08/24/2017 | 09/11/2012 | Open Shelf Books |