Front office : procedures, social skills, yield and management / Peter Abbott and Sue Lewry .- 2nd ed.
Abbott, Peter
Front office : procedures, social skills, yield and management / Peter Abbott and Sue Lewry .- 2nd ed. - Oxford ; Boston, MA : Butterworth-Heinemann,1999 - 272 p. : ill. ; 25 cm.
0750642300 , 9780750642309
Hotel management Hotel front desk personnel
647.94068 ABB
Front office : procedures, social skills, yield and management / Peter Abbott and Sue Lewry .- 2nd ed. - Oxford ; Boston, MA : Butterworth-Heinemann,1999 - 272 p. : ill. ; 25 cm.
0750642300 , 9780750642309
Hotel management Hotel front desk personnel
647.94068 ABB