| 000 | 00614nam a2200193Ia 4500 | ||
|---|---|---|---|
| 001 | 7172 | ||
| 005 | 20261006004012.0 | ||
| 008 | 120911s9999 xx 000 0 und d | ||
| 020 | _a0130289094 | ||
| 082 |
_a658.8 _bLOV 2001 |
||
| 100 |
_aLovelock, Cristopher. _98201 |
||
| 245 |
_aServices marketing : _bpeople, technology, strategy / _cChristopher Lovelock. |
||
| 250 | _a4th ed. | ||
| 260 |
_bUpper Sanddle River, NJ : _aPrentice Hall, _cc2001 |
||
| 300 |
_axviii, 717 p. : _bill. ; _c24 cm. |
||
| 650 |
_aMarketing _xManagement. _91194 |
||
| 650 |
_a Service industries _xMarketing. _98202 |
||
| 942 |
_2ddc _cOS |
||
| 999 |
_c7172 _d7172 |
||