000			00347nam a2200097Ia 4500
008			130130s9999 xx 000 0 und d
245			_aBeyond Total Quality Management : Toward the Emerging Paradigm / Gregory M Bounds?[et al.]
260			_bNew York : McGraw-Hill, 1994.
300			_axvii, 817 p.: ill. ; 24 cm.
650			_aTotal quality management.
999			_c30383 _d30314