000 | 00559nam a2200121Ia 4500 | ||
---|---|---|---|
008 | 120911s9999 xx 000 0 und d | ||
082 | _a647.94068 SPI | ||
245 | _aThe spirit of hospitality [DVD] : featuring delivery quality guest service / American Hotel & Lodging Educational Institute. | ||
260 | _bLansing, MI : American Hotel & Lodging, 2005. | ||
300 | _a1 DVD (17 min.) : sd., col. ; 4 3/4 in. | ||
650 | _aMotel management | ||
999 |
_c28229 _d28229 |
||
952 |
_w2012-09-11 _p18672 _r2012-09-11 _40 _00 _bNU _10 _o647.94068 SPI _d2012-09-11 _70 _yAC _aNU |