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020 _a007289296X
082 _a658.85 JOH
100 _aMarshall, Greg W.
245 _aRelationship selling and sales management / by Mark WJohnston, Greg WMarshall.
260 _aBoston : McGraw-Hill/Irwin, c2005.
300 _axxiv, 451 p: ill; 27 cm+ 1 CD-ROM (4 3/4 in.).
650 _aSelling, Relationship marketing, Customer relations
999 _c27729
_d27729
952 _w2012-09-11
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