000 00656nam a22002057a 4500
001 19492
005 20261006005052.0
008 140918b xxu||||| |||| 00| 0 eng d
020 _a9780077152345 (pbk.)
020 _a0077152344 (pbk.)
082 _a658.802
_bPAL 2014
100 _aPalmer, Adrian.
_91193
245 _aPrinciples of services marketing /
_cAdrian Palmer.
250 _a7th ed.
260 _aNew York, NY :
_bMcGraw-Hill Education,
_cc2010.
300 _axviii, 495 pages :
_billustrations (black and white) ;
_c27 cm.
650 _aMarketing
_xManagement.
_91194
650 _aService industries
_xMarketing.
_98202
942 _2ddc
_cOS
999 _c19492
_d19492