000 00678nam a2200145Ia 4500
001 18519
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008 120911s9999 xx 000 0 und d
020 _a9780866122245 (pbk.)
100 _aCannon, Debra F. (Debra Franklin), 1954-
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245 _aTraining and development for the hospitality industry / Debra F. Cannon, Catherine M. Gustafson.
260 _bLansing, Mich. : Educational Institute, American Hotel & Lodging Association, c2002.
300 _axvi, 451 p. : ill. ; 23 cm.
650 _aHospitality industry --Employees --Training of. Hospitality industry --Employees --Training of. Hospitality industry --Personnel management.
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999 _c18519
_d18519