000			00590nam a2200121Ia 4500
001			17588
005			20261006004849.0
008			120911s9999 xx 000 0 und d
245			_aUser-centered design stories : real-world UCD case files / edited by Carol Righi and Janice James.
260			_bAmsterdam ; Boston : Elsevier/Morgan Kaufman, c2007.
300			_axxi, 535 p. : ill., maps ; 24 cm.
650			_aNew products --Management --Case studies. Customer relations --Case studies. User interfaces (Computer systems) --Case studies. Reengineering (Management) --Case studies. _917573
999			_c17588 _d17588