| 000 | 00501nam a2200145Ia 4500 | ||
|---|---|---|---|
| 001 | 16981 | ||
| 005 | 20261006004816.0 | ||
| 008 | 120911s9999 xx 000 0 und d | ||
| 100 |
_aFisk, Raymond P. _916913 |
||
| 245 | _aInteractive services marketing / Raymond P. Fisk, Stephen J. Grove, Joby John. | ||
| 250 | _a3rd ed. | ||
| 260 | _bBoston : Houghton Mifflin, c2008. | ||
| 300 | _axxiv, 276 p. : ill. ; 26 cm. | ||
| 650 |
_aService industries --Marketing. Service industries --Management. _916914 |
||
| 999 |
_c16981 _d16981 |
||