000			00536nam a2200157Ia 4500
001			14450
005			20261006004612.0
008			120911s9999 xx 000 0 und d
020			_a047168693X
082			_a647.94068 HIN
100			_aHinkin, Timothy R. _914665
245			_aCases in hospitality management : a critical incident approach / Timothy RHinkin- 2nd ed.
260			_aHoboken, N.J: John Wiley & Sons, c2006.
300			_aix, 157 p; 23 cm.
650			_aHospitality industry--United States--Management--Case studies. _914666
999			_c14450 _d14450