000 00491nam a2200157Ia 4500
001 14332
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020 _a0766823431
082 _a647.94068 ISM
100 _aIsmail, Ahmed.
_911409
245 _aFront office operations and management / Ahmed Ismail.
260 _aNew York : Delmar Thomson Learning, c2001.
300 _axix, 355 p: ill; 25 cm.
650 _aHotel front desk personnel Hotel management
_910279
999 _c14332
_d14332