| 000 | 00626nam a2200169Ia 4500 | ||
|---|---|---|---|
| 001 | 10340 | ||
| 005 | 20261006004242.0 | ||
| 008 | 120911s9999 xx 000 0 und d | ||
| 020 | _a0130950122 | ||
| 082 | _a658.8 LOV | ||
| 100 |
_aLovelock, Christopher H. _92308 |
||
| 245 | _aPrinciples of service marketing and management / Christopher Lovelock, Lauren Wright.- 2nd ed. | ||
| 250 | _a2e | ||
| 260 | _aUpper Saddle River, N.J. : Pearson Education, c2002. | ||
| 300 | _axix, 436 p. : ill. (some col.) ; 26 cm. | ||
| 650 |
_aService industries--United States--Marketing. Service industries--United States--Management. _910880 |
||
| 999 |
_c10340 _d10340 |
||