000 00424nam a2200145Ia 4500
001 1007
005 20261006003510.0
008 120911s9999 xx 000 0 und d
020 _a0873893360
082 _a658.812 KES
100 _aKESSLER,SHEILA
_91672
245 _aTOTAL QUALITY SERVICE : A SIMPLIFIE APPROACH TO USING THE BALDRIGE AWARD CRITERIA
260 _aASQC QUALITY PRESS
650 _aTOTAL QUALITY MANAGEMENT
_91673
999 _c1007
_d1007