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1. ACHIEVING EXCELLENCE THROUGH CUSTOMER SERVICE

by TSCHOHL, JOHN.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: PRENTICE HALL Availability: Items available for loan: Nilai University Library [Call number: 658.812 TSC] (1).

2. Empowerment a way of life

by Tschohl, John.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Petaling Jaya: Advantage Quest Publications, 2011 Availability: Items available for loan: Nilai International School [Call number: 658 TSC] (1).