Business success through service excellence / Moira Clark and Susan Baker.
Material type:
TextPublication details: Oxford ; Burlington, MA : Elsevier Butterworth-Heinemann, 2004.Description: 199 p. : illISBN: - 0750660856
- 658.812 CLA
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Nilai University Library | 658.812 CLA (Browse shelf(Opens below)) | Available | 12402 |
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