NILAI U LIBRARY

Your cart is empty.

Your search returned 10 results. Subscribe to this search

Unhighlight Highlight
|
1.
1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner, Theodore B. Kinni.

by Greiner, Donna.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Rocklin, CA : Prima Pub., c1999. Availability: Items available for loan: Nilai University Library [Call number: 658.812 GRE] (1).

Place hold Add to cart
2.
No cover image available
1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner, Theodore B. Kinni.

by Greiner, Donna.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Malaysia : Advantage Quest, c1999. Availability: Items available for loan: Nilai University Library [Call number: 658.812 GRE] (1).

Place hold Add to cart
3.
Customer service : career success through customer Loyalty / Paul R. Timm. - 4th ed.

by Timm, Paul R.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, N.J. : Pearson Education Ltd., 2007. Availability: Items available for loan: Nilai University Library [Call number: 658.812 TIM] (1).

Place hold Add to cart
4.
The way of the dog / Geoff Burch.

by Burch, Geoff.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Chichester, West Sussex : Capstone, 2005. Availability: Items available for loan: Nilai University Library [Call number: 650.1 BUR] (1).

Place hold Add to cart
5.
Relationship selling and sales management / by Mark WJohnston, Greg WMarshall.

by Marshall, Greg W.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston : McGraw-Hill/Irwin, c2005. Availability: Items available for loan: Nilai University Library [Call number: 658.85 JOH] (1).

Place hold Add to cart
6.
Relationship selling and sales management / by Mark WJohnston, Greg WMarshall.

by Marshall, Greg W.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston : McGraw-Hill/Irwin, c2005. Availability: Items available for loan: Nilai University Library [Call number: 658.85 JOH] (1).

Place hold Add to cart
7.
No cover image available
User-centered design stories : real-world UCD case files / edited by Carol Righi and Janice James.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Amsterdam ; Boston : Elsevier/Morgan Kaufman, c2007. Availability: Items available for loan: Nilai University Library (1).

Place hold Add to cart
8.
No cover image available
User-centered design stories : real-world UCD case files / edited by Carol Righi and Janice James.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Amsterdam ; Boston : Elsevier/Morgan Kaufman, c2007. Availability: No items available

Add to cart
9.
Your call is (not that) important to us : customer service and what it reveals about our world and our lives / Emily Yellin.

by Yellin, Emily, 1961-.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : Free Press, c2009Availability: Items available for loan: Nilai University Library [Call number: 658.812 YEL 2009] (1).

Place hold Add to cart
10.
How companies win : profiting from demand-driven business models no matter what business you're in / Rick Kash, David Calhoun.

by Kash, Rick | Calhoun, David (David L.).

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : HarperBusiness, c2010Availability: Items available for loan: Nilai University Library [Call number: 658.4012 KAS 2010] (1).

Place hold Add to cart