http://koha.nilai.edu.my/cgi-bin/koha/opac-search.pl?q=ccl=an%3A597&sort_by=relevance&format=rss 12 0 50 ISBN:0-07-067577-5 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=315 By VONDLE,DAVID P..
MCGRAW HILL 0-07-067577-5

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]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=315 ISBN:0-07-021217-1 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=555 By FITZSIMMONS,JAMES A.
MCGRAW HILL 0-07-021217-1

]]> Place hold on SERVICE MANAGEMENT FOR COMPETITIVE ADVANCED

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=555 ISBN:0826448259 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=14075 New York ; London : Continuum, 2000 .
xiv, 345 p: ill; 25 cm. 0826448259

]]> Place hold on Yield management : strategies for the service industries / edited by Ian Yeoman and Anthony Ingold.- 2nd ed.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=14075 ISBN:0826448259 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=14076 New York ; London : Continuum, 2000 .
xiv, 345 p: ill; 25 cm. 0826448259

]]> Place hold on Yield management : strategies for the service industries / edited by Ian Yeoman and Anthony Ingold.- 2nd ed.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=14076 ISBN:0826448259 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=14164 New York ; London : Continuum, 2000 .
xiv, 345 p: ill; 25 cm. 0826448259

]]> Place hold on Yield management : strategies for the service industries / edited by Ian Yeoman and Anthony Ingold.- 2nd ed.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=14164 ISBN:9780826448255 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=14485 London : Thomson, c2007 .
xiv, 345 p. : ill. ; 25 cm. 9780826448255

]]> Place hold on Yield management : strategies for the service industries / edited by Ian Yeoman and Anthony Ingold.- 2nd ed.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=14485 ISBN:0273683675 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=14882 By Johnston, Robert..
Harlow, England ; New York : FT/Prentice Hall, 2005. .
xix, 496 p: ill; 25 cm. 0273683675

]]> Place hold on Service operations management : improving service delivery / Robert Johnston and Graham Clark- 2nd ed.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=14882 ISBN:9781405847322 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=15510 By Johnston, Robert.
Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008. .
xvi, 533 p. : ill. ; 25 cm. 9781405847322

]]> Place hold on Service operations management : improving service delivery / Robert Johnston and Graham Clark.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=15510 ISBN:9781405847322 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=15914 By Johnston, Robert.
Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008. .
xvi, 533 p. : ill. ; 25 cm. 9781405847322

]]> Place hold on Service operations management : improving service delivery / Robert Johnston and Graham Clark.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=15914 ISBN:9781405847322 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=15916 By Johnston, Robert.
Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008. .
xvi, 533 p. : ill. ; 25 cm. 9781405847322

]]> Place hold on Service operations management : improving service delivery / Robert Johnston and Graham Clark.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=15916 ISBN:0273683675 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=16795 By Johnston, Robert..
Harlow, England ; New York : Ft/Prentice Hall, 2005. Harlow, England ; New York : Ft/Prentice Hall, 2005. .
xix, 496 p.: ill.; 25 cm. 0273683675

]]> Place hold on Service operations management : improving service delivery / Robert Johnston and Graham Clark.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=16795 ISBN:9781292064468 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=21216 By Johnston, Robert..
Harlow, England ; New York : Pearson, 2021 .
xxii, 609 pages : , Includes bibliographical references and index. 27 cm..
9781292064468

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