http://koha.nilai.edu.my/cgi-bin/koha/opac-search.pl?q=ccl=an%3A5386&sort_by=relevance&format=rss 5 0 50 ISBN:0138070172 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=4267 By LOVELOCK,CRISTOPHER H.
PRENTICE HALL 0138070172

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]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=4267 ISBN:0138070172 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=4532 By LOVELOCK,CRISTOPHER H.
PRENTICE HALL 0138070172

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]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=4532 ISBN:0134613775 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=6329 By LOVELOCK,CRISTOPHER H.
PRENTICE HALL 0134613775

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]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=6329 ISBN:9781439039397 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=18358 By Hoffman, K. Douglas..
Mason, OH : South-Western, 2010. 9781439039397

]]> Place hold on Services marketing : concepts, strategies, & cases / K. Douglas Hoffman, Glen E. G. Bateson.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=18358 ISBN:9780071086967 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=19724 By Zeithaml, Valarie A. .
New York, NY : McGraw-Hill/Irwin, 2013 .
xxvii, 642 p. : 26 cm..
9780071086967

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