http://koha.nilai.edu.my/cgi-bin/koha/opac-search.pl?q=ccl=an%3A2308&sort_by=relevance&format=rss 10 0 50 ISBN:0070387982 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=1439 By LOVELOCK,CHRISTOPHER H.
MCGRAW-HILL 0070387982

]]> Place hold on PRODUCT PLUS : HOW PRODUCT + SERVICE = COMPETITIVE ADVANTAGE

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=1439 ISBN:0130968420 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=6767 By Lovelock, Christopher H..
Upper Saddler River, NJ : Prentice Hall, c1999 .
vii, 239 p. ; 28 cm. 0130968420

]]> Place hold on Principles of service marketing and management / Chistopher H. Lovelock , Lauren K. Wright .- Instructor's resources manual

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=6767 ISBN:0134568982 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=8307 By Lovelock, Christopher H..
Upper Saddler River, NJ : Prentice Hall, c1996 .
p. cm. 0134568982

]]> Place hold on Instructor's manual : services marketing / Christopher H. Lovelock .- 3rd ed.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=8307 ISBN:0131268465 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=9895 By Lovelock, Christopher H..
Upper Saddle River, N.J. : Pearson/Prentice Hall, c2004. .
xviii, 652 p. : ill., map ; 26 cm. 0131268465

]]> Place hold on Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=9895 ISBN:0131268465 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=10106 By Lovelock, Christopher H..
Upper Saddle River, N.J. : Pearson/Prentice Hall, C2004. .
xviii, 652 p. : ill., map ; 26 cm. 0131268465

]]> Place hold on Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=10106 ISBN:0131268465 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=10107 By Lovelock, Christopher H..
Upper Saddle River, N.J. : Pearson/Prentice Hall, c2004. .
xviii, 652 p. : ill., map ; 26 cm. 0131268465

]]> Place hold on Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=10107 ISBN:0130950122 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=10340 By Lovelock, Christopher H..
Upper Saddle River, N.J. : Pearson Education, c2002. .
xix, 436 p. : ill. (some col.) ; 26 cm. 0130950122

]]> Place hold on Principles of service marketing and management / Christopher Lovelock, Lauren Wright.- 2nd ed.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=10340 ISBN:0740094387 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=10751 By Lovelock, Christopher H..
Sydney : Prentice Hall Europe, 2001. .
xii, 636 p. : ill. (some col.), maps ; 25 cm. 0740094387

]]> Place hold on Services marketing : an Asia-pacific perspective / Christopher Lovelock, Paul G. Patterson, Rhett H. Walker.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=10751 ISBN: http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=17490 By Lovelock, Christopher H..
Upper Saddle River, NJ : Pearson Education, c2011 .
648 p. : ill. ; 29 cm.

]]> Place hold on Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=17490 ISBN:9780136118749 (pbk.) http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=18052 By Lovelock, Christopher H..
Upper Saddle River : Prentice Hall, 2011 .
648 p. : 29 cm..
9780136118749 (pbk.)

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