http://koha.nilai.edu.my/cgi-bin/koha/opac-search.pl?q=ccl=an%3A14979&sort_by=relevance&format=rss 11 0 50 ISBN:0273683675 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=14882 By Johnston, Robert..
Harlow, England ; New York : FT/Prentice Hall, 2005. .
xix, 496 p: ill; 25 cm. 0273683675

]]> Place hold on Service operations management : improving service delivery / Robert Johnston and Graham Clark- 2nd ed.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=14882 ISBN:9781405847322 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=15510 By Johnston, Robert.
Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008. .
xvi, 533 p. : ill. ; 25 cm. 9781405847322

]]> Place hold on Service operations management : improving service delivery / Robert Johnston and Graham Clark.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=15510 ISBN:0273683675 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=15635 By Johnston,Robert.
Harlow,England;NewYork:FT/PrenticeHall,2005 .
xix,496p:ill;25cm 0273683675

]]> Place hold on Service operations management: improving service delivery / Robert Johnston and Graham Clark - 2nded

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=15635 ISBN:9781405847322 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=15914 By Johnston, Robert.
Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008. .
xvi, 533 p. : ill. ; 25 cm. 9781405847322

]]> Place hold on Service operations management : improving service delivery / Robert Johnston and Graham Clark.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=15914 ISBN:9781405847322 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=15915 By Johnston, Robert..
Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008 .
xvi, 533 p. : 25 cm..
9781405847322

]]> Place hold on Service operations management :

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=15915 ISBN:9781405847322 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=15916 By Johnston, Robert.
Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008. .
xvi, 533 p. : ill. ; 25 cm. 9781405847322

]]> Place hold on Service operations management : improving service delivery / Robert Johnston and Graham Clark.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=15916 ISBN:0273683675/9780273683674 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=16607 By Johnston,Robert.
Harlow,England;NewYork:FT/PrenticeHall,2005 .
xix,496p:ill;25cm 0273683675/9780273683674

]]> Place hold on Service operations management: improving service delivery / Robert Johnston and Graham Clark - 2nded

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=16607 ISBN:0273683675 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=16714 By Johnston,Robert.
Harlow,England;NewYork:Ft/PrenticeHall,2005 .
xix,496p:ill;25cm 0273683675

]]> Place hold on Service operations management: improving service delivery / Robert Johnston and Graham Clark - 2nded

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=16714 ISBN:0273683675 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=16715 By Johnston,Robert.
Harlow,England;NewYork:FT/PrenticeHall,2005 .
xix,496p:ill;25cm 0273683675

]]> Place hold on Service operations management: improving service delivery / Robert Johnston and Graham Clark - 2nded

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=16715 ISBN:0273683675 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=16795 By Johnston, Robert..
Harlow, England ; New York : Ft/Prentice Hall, 2005. Harlow, England ; New York : Ft/Prentice Hall, 2005. .
xix, 496 p.: ill.; 25 cm. 0273683675

]]> Place hold on Service operations management : improving service delivery / Robert Johnston and Graham Clark.

]]> http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=16795 ISBN:9781292064468 http://koha.nilai.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=21216 By Johnston, Robert..
Harlow, England ; New York : Pearson, 2021 .
xxii, 609 pages : , Includes bibliographical references and index. 27 cm..
9781292064468

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