TY  - BOOK
AU  - Foster, Dennis L.
TI  - Rooms at the inn : front office operations and administration / Dennis L. Foster
SN  - 0071129952 (International ed.)
U1  - 647.94068 FOS 
CY  - Lake Forest, Ill. : Glencoe, c1993.
KW  - Hotel front desk personnel.         Hotel management
ER  -