Beyond total quality management : toward the emerging paradigm / Greg Bounds ... [et al.]. 

 - New York : McGraw-Hill, c1994  New York : McGraw-Hill, c1994 
 - xxviii, 817 p. : ill. ; 25 cm. 
<br/><br/><label>ISBN: </label>0071132384 (International : alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.