TY - BOOK TI - Organizations : behavior, structure, processes / James L. Gibson ... [et al.].- 11th ed SN - 007119519X (Int007119519X (International : alk. paper) CY - Boston, Mass. : McGraw-Hill/Irwin, 2003. PB - Boston, Mass. : McGraw-Hill/Irwin, 2003. KW - Organization. Organizational behavior. Leadership. Organizational effectiveness ER -