@book{8997,
	author = {Bovee, Courtland L.},
	title = {Business communication today / Courtland L.Bovee, John V. Thill.},
	publisher = {Upper Saddle River, NJ : Prentice Hall, c2000},
	address = {Upper Saddle River, NJ : Prentice Hall, c2000},
	edition = {6th ed.}
}