TY  - BOOK
AU  - HUTTON,DAVID W.
TI  - THE CHANGE AGENTS' HANDBOOK : A SURVIVAL GUIDE FOR QUALITY IMPROVEMENT CHAMPIONS
SN  - 0074621572
U1  - 658.562 HUT 
CY  - MCGRAW HILL
KW  - ORGANIZATIONAL CHANGE-MANAGEMENT 2. TOTAL QUALITY MANAGEMENT
ER  -