00450nam a2200145Ia 4500 680 20261006003454.0 120911s9999 xx 000 0 und d 0074621572 658.562 HUT HUTTON,DAVID W. 1187 THE CHANGE AGENTS' HANDBOOK : A SURVIVAL GUIDE FOR QUALITY IMPROVEMENT CHAMPIONS MCGRAW HILL ORGANIZATIONAL CHANGE-MANAGEMENT 2. TOTAL QUALITY MANAGEMENT 1188 680 680 0 0 0 0 NU NU 2012-09-11 1 658.562 HUT 1708 2018-08-28 00:00:00 2018-08-14 2012-09-11 OS