Lovelock, Christopher H. <br/><br/>
Principles of service marketing and management / Chistopher H. Lovelock , Lauren K. Wright .- Instructor's resources manual 

 - Upper Saddler River, NJ : Prentice Hall, c1999 
 - vii, 239 p. ; 28 cm. 
<br/><br/><label>ISBN: </label>0130968420 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing -- management
<br/><br/><label>Dewey Class. No.: </label>658.8 LOV