00422nam a2200133Ia 4500001000500000005001700005008004100022020002200063100001500085245003200100260008300132300002500215650004800240628220261006003930.0120911s9999    xx            000 0 und d  a9838997056 (Pbk.)  aShaw, John  aBS EN ISO 9000 made simple.  bKuala Lumpur : Synergy Books International, 1996.aSynergy Books International  a151p. : ill. ; 24cm.  aISO 9000 Series Standards Quality assurance