SMITH,IAN <br/><br/>
MEETING CUSTOMER NEEDS 

 - BUTTERWORTH HEINEMANN 
<br/><br/><label>ISBN: </label>0750606681 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MARKETING
<br/><br/><label>Dewey Class. No.: </label>658.8 SMI