GONCALVES, KAREN P. <br/><br/>
SERVICES MARKETING : A STRATEGIC APPROACH  

 - PRENTICE HALL 
<br/><br/><label>ISBN: </label>0139548920 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MARKETING
<br/><br/><label>Dewey Class. No.: </label>658.8 GON