00345nam a2200133Ia 4500001000500000005001700005008004100022020001500063082001500078100001700093245006200110260001200172650002700184375220261006003728.0120911s9999    xx            000 0 und d  a0582279461  a650.13 BUR  aBurton, Lisa  aInterpersonal skills for travel and tourism / Lisa Burton  aLongman  aBusiness communication