Walter, George R. <br/><br/>
Upside-down marketing : turning your excustomers into your best customers / George R. Walter 

 - Mcgraw Hill 
<br/><br/><label>ISBN: </label>0070680477 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing - management
<br/><br/><label>Dewey Class. No.: </label>658.8 WAL