@book{20414,
	author = {McShane, Steven Lattimore. and Von Glinow, Mary Ann Young},
	title = {Organizational behavior : },
	publisher = {McGraw-Hill Education, },
	year = {c[2018]},
	address = {New York, NY : },
	edition = {8th ed.},
	note = {Includes bibliographical references and index.
}
}